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What we do.....

At The I.T Group, we help you all the way. Planning, design, implementation AND post installation support. Technology that really is.

Our consulting services can assist you to objectively evaluate equipment and systems in order to reach your strategic goals.

The ability to plan, design and integrate diverse computer and communications components into a model that will work for your enterprise is the key to a successful technology strategy.
Only by selecting a company with The I.T Group proven experience will you be able to protect your technology investment.

Process — Full service that really is.

We start by working closely with clients to determine their goals and expectations for a project before coming back with a number of recommendations for directions to take.
We will offer the client options based on overall budget, time frame, and based on our experience.

We may also suggest a strategy that focuses not only on integration,but also creating a web based marketing campaign using a proven range of tactics. We believe that the best work we do is not the result of any single person's "big idea" but rather the collaborative process among the client, designers and strategists.

Contact The I.T Group today for a free consultation.

I.T Consultancy

Many foundations and nonprofits don’t have full-time information technology staff and must turn to consultants for expert advice.

I’ve been on both sides of this fence. I’ve selected and hired technology consultants, and I serve as one myself. Here are practical tips to help you choose the right one for you.

What’s In It For You

Grantmakers and nonprofits most often will call upon technology consultants to do the following:

  • Analyse problems and recommend solutions
  • Analyse and define user requirements
  • Provide an objective point of view
  • Evaluate and recommend products, services and systems
  • Provide project management
  • Provide specialised expertise that internal staff doesn’t have
  • Augment in-house staff when work exceeds available resources
  • Provide technical training.

Scope of work. A detailed description of the work is critical to the success of your project. Without it, you’re looking for problems. Clearly define the tasks to be performed, the responsibilities, the deliverables, and completion dates. Make sure that the tasks are reasonable and there are no hidden agendas that will lead to problems.

The Interview. Interview and solicit proposals from multiple individuals and firms to compare approaches and costs. Ask thoughtful probing questions. Which candidates did their homework beforehand by researching your organisation on the Internet? Did they ask good questions and demonstrate a clear understanding of your needs and issues before proposing a solution?

Hire people, not firms. Interview the individuals who will be doing the actual work; don’t make your hiring decision solely based on the account executive. Beware of substitutes who are less experienced or capable. Avoid folks who have something to sell besides advice—commissions or profits on the sale of products and services can compromise objectivity.

The proposal. Is the proposal mostly boilerplate or is it thorough and responsive to your expressed needs? Are the costs and the project timeline reasonable? Which consultants reply quickly to e-mail messages and phone calls?

Qualifications. You can’t afford to hire somebody who will be learning on the job at your expense. Select a consultant that is a recognised expert in your area of need; Has a track record of successes doing work on similar projects with organisations such as yours;
Is very knowledgeable about the hardware, software and services that you’re most likely to use; and Will stay focused, is realistic, has good reasoning skills and pays attention to details. You MUST ensure that they have professional indeminity AND public liability insurance. In my time, I have met quite a few individuals that parade around telling Companies that they are qualified, but have NO such qualifications. Don't take their business card as a formal certificate ! The I.T Group are Endorsed Goverenment Supplies - official recommendaton of quality and professionalism.

Communications skills. Top-notch qualifications and knowledge won’t be enough if the consultant doesn’t ask the right questions, listen well, and explain things clearly. Consultants should avoid technical jargon and always explain the terms they use. With whom will you feel comfortable asking “dumb” questions?

Well connected. Nobody can be an expert on everything. The best professionals recognise and readily acknowledge their limitations. They also have ready access to up-to-date information and a breadth of resources to fill in some of their gaps.

Independence. Avoid relationships that cause you to becoming dependent on the consultant. They should help you to identify the best long-term solution to your problem—one that doesn’t benefit them. A wise consultant knows to avoid politics or special interests.

Objectivity. If your consultant is really objective, he or she may not tell you what you want to hear. Respect the consultant’s right to do this, and don’t enter into an agreement if this isn’t possible.

References. Always get and check references thoroughly. If you hire a firm, references should be for clients who worked directly with your particular consultant.

Great expectations. Expect first-class work and accept no less

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Outsourcing...

The I.T Group makes outsourcing easy. There's no headaches, no hidden fees; just the security of knowing that your Company is in good hands.

Reasons to Outsource:

Focus staff: Do what you do best and let us do what we do best. New systems have to be developed while existing ones need to be maintained or enhanced. Staffing up to achieve everything can be costly. Sacrificing one initiative for the other can hurt business.

Reduce operational costs by over 75%:
The current focus is on cutting expenses. However, the level of required work still needs to be maintained to generate revenue.

Get to market quickly:
Your competitors face the same challenges of cutting costs while remaining competitive.

Leverage our expertise:
Leverage our expertise and access to new technology. Outsourcing is new to many companies and the learning curve can be costly.
Contact Us today for full pricing information. It's just a click away..

Web Hosting...

The I.T Group have revolutionised Web Design packages & made hosting easy - all for only $30 per month.

So what do you get for your money?

  • Free professional website design
  • Free logo creation
  • Free graphics
  • Free basic forms and scripting
  • Free modifications
  • Free unlimited email addresses
  • Free unlimited Pop accounts
  • Free unlimited data transfers

There's no headaches, no hidden fees; just the security of knowing that your site is in good hands. Simply - our package is designed to meet the needs of both small websites as well as large, dynamic e-commerce websites. It's just a click away.

So what are you waiting for? Contact Us today for full pricing information.

Web Design...

At The I.T Group, we firmly believe that as revolutionary as the web is, it only benefits from healthy interaction with the "real" world. That is why we encourage our clients to go 'all out' with their ideas and goals.

We design Web Sites to suit your business and your style - having a professional site tells the world you are 'ready for business' in the new millennium.

If you are looking for a professional, fast-loading website, where information is easily accessible to all visitors, regardless of what they are using to access your site, you've come to the right place.

Net

The I.T Group believes that providing connectivity to the Internet should not stop at the entry point of your network. We are equipped to not only support your Internet connection but also provide a range of IT services to your business.

  • IT Consulting and Support:
    • Network Design and Deployment
    • Network Maintenance
    • Network Security Review and Re-Configuration
    • Back-up Solutions and Installation
    • Internet Connection Configuration and Deployment across Network
  • High Grade Connectivity
    • Transparent LAN/Virtual Private Networks
    • DSL services
    • Wireless Connectivity
  • Hosting Services
    • Domain Registration and management
    • Web Hosting
    • Email Hosting
    • Spam and Virus Protection
  • Telecommunications
    • Voice-over-IP (VoIP)
    • Fixed Line

We would be delighted to discuss your specific needs and formulate a proposal tailored to your requirements.

To discuss your needs further please contact us on 0427 593920 or sales@itgroup.net.au